The Generation Leader Blog

Useful tips, tools and advice to support you and your development

Six Mistakes to Avoid in Breaking Bad News

Breaking bad news is a challenging task for healthcare professionals and there are common mistakes that they may unintentionally make during this process. It’s important to approach this task with sensitivity and empathy. Below are six mistakes that healthcare professionals may make when delivering bad news: Lack of Preparation: Mistake: Failing to adequately prepare for the conversation. Why it’s a problem: Lack of preparation can result in unclear or incomplete information being conveyed, increasing patient and family distress. Using Medical Jargon: Mistake: Using complex medical terminology that patients and their families may not understand. Why it’s a problem: Medical jargon can create confusion and anxiety, hindering effective communication. Clear and simple language should be used to ensure understanding. Rushing the Conversation: Mistake: Delivering the news quickly without allowing time for the patient and family to process the information. Why it’s a problem: Rushing can lead to misunderstanding and emotional overwhelm. Patients and families need time to absorb the news, ask questions, and express their feelings. Lack of Empathy and Emotional Support: Mistake: Failing to express empathy or provide emotional support during the conversation. Why it’s a problem: Patients and their families often need reassurance, empathy, and support when receiving bad […]
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Navigating the Complex Terrain: Challenges Faced by Medical Leaders

In the ever-evolving healthcare landscape, medical leaders are at the forefront, steering organisations through challenges that demand strategic thinking, resilience, and innovation. This blog delves into the multifaceted challenges faced by medical leaders, highlighting the complexities inherent in their roles and the ways in which they navigate these hurdles to ensure the delivery of high-quality patient care. Healthcare System Complexity: The intricate web of healthcare systems, comprising regulatory frameworks, reimbursement structures, and diverse stakeholders, poses a significant challenge for medical leaders. Navigating this complexity requires an understanding of policy changes, effective resource allocation and streamlined operational processes. Rapid Technological Advancements: While technology promises ground breaking advancements, medical leaders must grapple with the challenges of integrating new technologies into existing workflows, ensuring data security and equipping healthcare professionals with the skills to leverage these innovations effectively. Financial Pressures: Balancing fiscal responsibility with the imperative to provide optimal patient care is an ongoing challenge. Medical leaders face the task of managing budgets, adapting to changing reimbursement models, and devising financial strategies that sustain the long-term viability of healthcare institutions. Workforce Shortages and Burnout: The healthcare workforce shortage and the pervasive issue of burnout demand the attention of medical leaders. Strategies for workforce […]
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Enhancing Your Emotional Intelligence: A Practical Guide

In our busy daily lives, we often find ourselves navigating through a complex web of emotions, our own and those of others. In the grand tapestry of personal and professional growth, one skill stands out as a guiding force, helping us weave through the challenges and triumphs with finesse: Emotional Intelligence (EI). Imagine a world where self-awareness, empathy, and effective communication are not just buzzwords but pillars supporting your journey to success. Emotional intelligence is the secret sauce that transforms mundane interactions into meaningful connections, shaping the way we perceive ourselves and others. As we delve into the realms of EI, it becomes clear that it is not just a skill but a powerful tool that can elevate every facet of our lives. Emotional intelligence is a cornerstone for healthcare professionals, shaping your ability to provide compassionate, patient-centred care, collaborate effectively within teams, and navigate the emotional complexities inherent in the healthcare environment. Whether you’re aiming for career advancement, nurturing relationships, or simply seeking personal fulfilment, honing your emotional intelligence opens doors to opportunities you might not have imagined. Let’s embark on a journey to unravel the mysteries of EI, exploring practical steps that can transform the way you navigate […]
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Empowering Excellence: The Impact of Strong Nursing Leadership on Patient Care

Effective leadership in nursing is essential for creating a supportive and efficient healthcare environment. Listed below are eight ways in which enhancing nurses’ leadership skills can contribute to improved patient care: Communication: Strong leadership skills help nurses communicate more effectively with patients, their families, and other members of the healthcare team. Clear and open communication promotes better understanding of patient needs and facilitates collaboration among healthcare professionals. Team Collaboration: Nurses with strong leadership skills can foster a collaborative and cohesive healthcare team. A well-coordinated team is better equipped to provide comprehensive care, address patient needs, and respond to changes in a patient’s condition promptly. Critical Thinking: Leadership training often includes developing critical thinking skills. Nurses who can think critically are better equipped to assess complex situations, make informed decisions, and respond quickly to changes in a patient’s condition, leading to improved patient outcomes. Conflict Resolution: Leadership skills include the ability to manage conflicts effectively. Nurses who can address and resolve conflicts within the healthcare team create a more positive work environment, which can directly impact the quality of patient care. Decision-Making: Strong leaders in nursing are adept at making timely and well-informed decisions. Quick and accurate decision-making is crucial in […]
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Medworld: Medical leadership applied as an ICU Doctor during Covid-19

The global disruption caused by the Covid-19 pandemic has revealed the effects of the increasing demand on healthcare systems as well as highlighting both abilities and areas requiring additional coordination and development. As seen in the media, the pandemic has unveiled the central role of healthcare systems and how it makes a difference in human lives. However, more importantly, during these times it is the leadership skills, adaptability and resilience of the healthcare professionals and hospital board members that have a central role in leading successful and safe working environments.   I believe that the pandemic has underlined the importance of the combined knowledge and expertise of healthcare professionals from different professional backgrounds, to support a working environment that many of us never experienced before. The pandemic itself is incredibly stressful for healthcare professionals as we have had to distance ourselves from our families to keep them safe as well as fearing for our safety by looking after patients infected with the Covid-19 virus. Going to work at the hospital also means following certain routines such as having a temperature check, only entering the hospital via certain entrances and wearing face masks at all times. It also means that we […]
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The Study Budget for Doctors in Training

The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system There is no annual limit to the study budget. This will insure you will receive the funding you need to progress through your speciality curriculum for the entire length of your course.  Generation Leader courses can be covered by your study budget How to access the study budget: To access the study budget you should discuss this with your educational supervisor or line manager.  A guide from Health Education England To help with you study budget application, we have created a template: Dear (Insert name of Educational Supervisor/Training Programme Director), This letter is to request access to funding from the study budget as I have recently purchased a certified leadership course. This course is a medical management and leadership course that supports me in achieving the curriculum. It also qualifies as a discretionary course that adds value to me individually and supports the wider system.  According to Health Education England a course must meet these requirements in order for the costs to be covered by the […]
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Healthcare Leadership Education Provider Generation Leader Announces the Launch of Five New Courses, Limited Time Tuition Discount

Generation Leader, the only leadership course provider certified by the 3 leading accreditors, announces the launch of 5 new course offerings. The courses are highly structured, fully online and completed in 6 weeks. Learners can study at times convenient to them and are given instant access to a dedicated platform. Within each course, assessments are multiple choice and can be re-taken if required. The content is created by the prestigious MIT Sloan Management Review and features masterclasses by Generation Leader. All learners will earn industry required Continuing Professional Development (CPD) credits and a Chartered Management Institute (CMI) Certificate of Recognition.   This is the most exclusive and cost-effective way for healthcare professionals to develop essential skills to get ahead in their careers. All courses include Chartered Management Institute Affiliate membership for 1 year and a digital badge to share on LinkedIn for the purpose of enhancing a resume. These courses have been created by current doctors, specifically for healthcare professionals. Learners can develop the skills every healthcare organisation needs and looks for, including; relationship building, agility and adaptability, innovation & creativity, motivating & inspiring, decision-making, conflict management & resolution, negotiation and critical thinking. Created for Allied Health Professionals, Doctors, Nurses and […]
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How to Argue Effectively

Arguments are inevitable in our personal and professional lives and we are all faced with situations that require balanced reasoning to resolve. Knowing how to argue effectively is  a cognitive skill that is important to develop. Below are a few tips for arguing effectively: – Speak clearly and seek clarification if you haven’t understood something. Don’t make assumptions or argue further about something you think you heard – Focus on one argument at a time, try not to bring up past issues or grievances  – Try to stay calm. Don’t raise your voice or point your finger. Take a breath, take a few seconds and think about what you want to say –  Don’t use sarcasm – Try to sit down and avoid standing over the other person, body language is important, it has the ability to diffuse or aggravate a situation. – Listen actively and patiently. Don’t talk over the other person – Take responsibility for yourself and your feelings. Don’t criticise the act or what was done, instead focus on your feelings. Instead of “ you have”, say; “I feel” – If the argument is escalating and attempts to resolve are not working, take a break and agree […]
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Medical Report Writing

How proficient are you at medical report writing? As doctors, writing a medical report is a skill we are required to possess. Often, we’re requested to write medical reports for: •Insurance companies •Patient inter-or intrahospital transfers •Patients •Legal purposes Knowing how to structure a comprehensive medical report is therefore essential. It also demonstrates our: •Communication skills •Ability to summarise a patient’s conditions •Ability to produce differential diagnosis •Ability to include relevant medical information and physical examination findings •Ability to provide a plan for continuing management It also provides an opportunity for us to showcase our critical thinking abilities and comprehension of a patient’s condition. Particularly for any interhospital transfer, the skill of writing a medical report is of the utmost importance for patient safety, as you the treating clinician, will know a great deal about the patient. Learn how to structure a medical report on the Medical Leader Programme. About Generation Leader Generation Leader provides the most innovative, relevant and impactful online healthcare management and leadership courses for healthcare professionals.  Our courses are aligned to the leadership curricula of the UK’s Royal Colleges and made specifically for healthcare professionals. Our courses have been created by medical doctors who know how […]
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Common Issues Encountered During Ward Rounds

Ward rounds are often undervalued, considering that they represent the patient and medical team interface. Ward rounds give us the opportunity to excel in our management plans in order to move the patient’s care forward. However ordinary ward rounds might be regarded, they involve highly complex decision making and require the utilisation of extremely skilful communication skills. Nonetheless, there are certain issues that are frequently experienced which impact the efficiency of the ward rounds with the potential to influence patient safety:  Common issues encountered during ward rounds Medical team Interruptions by the bleep/pager influencing the clinical examinations and decision making. Registrars being asked to leave the ward round if they are on -call to focus on other acute medical/ surgical duties. Consultants running late due to delays in clinic or in theatres and thereby starting the ward rounds late in the afternoon which will impact the time that is left for junior doctors to carry out post round jobs. Charge nurse and nurse at bedside not present to inform the medical team of issues that occurred overnight. Patients on outlier wards will usually be seen last on the ward round.  Patient notes Illegible handwriting in patient notes, loose documents in […]
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What Makes a Great Doctor?

We put this question to Mr Shahnawaz Rasheed, a leading Consultant Colorectal Surgeon based at The Royal Marsden Hospital.     “The way I classify outstanding doctors is in the following 6 categories:   Relationships -How do I interact with my colleagues and other specialists, both junior and senior? -What am I like? How do I communicate? Am I good at building rapport with patients? Attitude -Do you look after patients like they are members of your own family? -Attitude is the most difficult category to train Skills -How do you assess patients and how well do you perform all your clinical duties? Knowledge -It’s great to be a fantastic communicator but you need to have the knowledge to underpin your communication. You need to understand what you’re talking about. -You have to maintain the knowledge of the area that you’re working in, this is absolutely essential. Meticulousness -Attention to detail is essential. -It’s not good enough to make one correct diagnosis every ten patients we see. With every single patient the level of the attention to detail has to be there throughout the whole time you manage a patient. Empathy -Kindness is essential. We do this job to serve […]
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