Privacy Policy and Terms of Use

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Privacy and Cookie Policy Generation Leader
Last Version: July 2020

1. Data Controller

The Data Controller is Generation Leader Limited with its registered address 2 Jardine House, Bessborough Road, Harrow, England, HA1 3EX (also referred to as: “Generation Leader”, “we”, ”us”, or “our”) and business registration number: 12495318. Generation Leader Ltd. collects personal data and other information from both website visitors and users of our training platform (“User”, “you”, “your”, and “yours”) and mobile application.

This Privacy and Cookie Policy (“Policy”) complies with the General Data Protection Regulation (EU 2016/579) (“GDPR”). In the United Kingdom, the GDPR remains applicable during a transitional period after Brexit.

Generation Leader may inform you about applicable changes in our Policy. However, you are solely responsible for checking this page on a regular basis for the latest version of this Policy. Unless the applicable law requires us to request your consent again for the processing of your personal data.

2. Types of data Generation Leader collects

2.1. There are different types of information and personal data we collect:

First and last name;
Date of birth;
Phone number(s);
Email address(es);
Login credentials;
Company name;
Physical address(es);
City and country;
Credit card details and payment information.
2.2. A complete overview of each type of data we collect is explained in the relevant paragraphs in this Policy. Generation Leader may also ask your permission to collect certain data while using our services on our website, platform or mobile application.

2.3. In the case of usage and log data, we collect such data automatically when you visit our website or when using our mobile application.

2.4. Generation Leader may also request specific permissions that allow us to access certain data depending on the device you use. You must grant these permission before such information can be accessed by us. You may revoke such permissions at any time, but it will impact the proper functioning of our services.

2.5. While using our services, you may freely provide specific information and personal data to us without consequences as to the availability or the functioning of our services. Other data requested by us is mandatory, and your objection to giving such data to us may make it impossible to provide the services you have requested.

2.6. If you want to know what personal data is mandatory to give, please contact us at:

3. Methods of processing

3.1. Generation Leader undertakes to implement all suitable security measures to prevent unauthorized access to the data. The storing and processing of data is conducted using software that is in accordance with organisational procedures and only related to the purposes indicated in this Policy.

3.2. Your personal data may be accessed by persons involved in the daily operations of Generation Leader. Moreover, we may appoint authorized third-parties who may access your personal data, including but not limited to third-party technical service providers, hosting providers, mail carriers and independent contractors.

4. Legal basis data collection

4.1. In accordance with Article 6 GDPR, we will process User’s personal data in one of the following situations:

Users have given their consent or opted in for one or more specific purposes;
The processing of (personal) data is necessary for the performance of an agreement or a pre-contractual duty Generation Leader is subject to;
The processing is required in order to comply with a legal obligation to which we are subject, namely:
Related to a duty that is carried out in the public interest;
Necessary for legitimate interests pursued by us or any person or entity.
4.2. If you have questions about the legal basis of data processing that may apply, please let us know, and we will answer your questions.

4.3. All data is processed at our offices. The transfer of personal data may take place and could involve transferring your data to a country other than your own. Generation Leader always makes sure that third-party processors shall have an adequate level of data protection policies, before transferring to them.

5. Data Processors and Third party websites

5.1. In accordance with Article 28 GDPR, you find a list of Data Processors who will process (personal) data on your behalf.

Service and Company Jurisdiction Privacy Policy
WooCommerce (Auttomatic, INC) USA
Google Analytics (Google LLC) USA
Skillsoft and Percipio (SkillSoft LTD) USA
Firebase (Google LLC) USA
Zoom (Zoom INC) USA
Chartered Management Institute (Chartered Management Institute Services LTD) UK, INC. USA
5.2. Our website and all content we offer may contain links to third party websites that have their own privacy and data protection policies. Even though we verify from time to time these websites, Generation Leader is never responsible for the way third parties collect and process your (personal) data. Generation Leader recommends you to read their respective privacy and cookie policy on their website.

6. Retention time

6.1. Your information and personal data shall be stored for as long as the legitimate purpose requires this. However, we may retain personal data for a more extended period, and as long as you have not withdrawn your consent. Moreover, we may retain your personal data for a more extended period for the performance of a legal duty or after we have received a governmental order or judicial decision.

6.2. After the expiration of the retention period mentioned above, the personal data will be permanently deleted. As a result, your legal rights to access, delete, access or transfer your personal data cannot be exercised.

7. Purposes of processing

7.1. Your (personal) data is collected and processed by us in order to provide our services to you. Moreover, one of the following purposes may apply:

User Registration and authentication;
User Analytics;
Processing of payments;
Backend infrastructure;
Managing user requests by our customer service;
User database management.
7.2. After you have agreed with this Policy, other purposes for the processing of your personal data may apply. Please check this page regularly for changes, or if you have questions about the purposes for the processing of your personal, please contact us.

9. Personal data from minors

Generation Leader never knowingly processes personal data from minors. In order to use our services, you must be an adult. Minors may use Generation Leader only with the help of a parent or legal guardian. Under no circumstances may children under the age of 13 use our services. If you suspect this is the case please report it immediately to us.

10. Data Subject Rights

10.1. According to the applicable laws and regulations, you may exercise your legal rights regarding your (personal) data. You may:

Object to the processing of your personal data and information when this is done on a legal basis other than consent;
Withdraw your consent at any time when you have previously agreed to the processing of your data;
Access your personal data and learn about the way it is processed by us;
Confirm the correctness of your personal data and request corrections;
Request us to have your personal data deleted by us;
Receive your data in a machine-readable format;
Have your personal data transferred to a new data controller;
File a complaint or a claim at the competent data protection authority. In the UK, the Information Commissioner’s Office handles such claims. Please check the following link:
10.2. In case the personal data is processed for a public interest, you may object to such processing by providing a valid reason to substantiate such an objection.

10.3. You acknowledge and understand that if your personal data is processed for marketing purposes, you may object any time, and without providing any reason.

10.4. Any request to exercise your rights can be directed to us through the contact details provided in this document. These requests can always be exercised free of charge and will be taken care by us within two (2) weeks after receiving such a request.

11. Exception

11.1. Your personal data may be used by us in a court of law or in the period leading to legal action as a result of the improper use of Generation Leader’s services. Also, we may be forced to reveal personal data after we have received a request from public authorities.

12. Changes

12.1. Generation Leader may make changes to this Policy by giving you notice on this page and, if technically and legally feasible, by sending you an email. We recommend you to check this page regularly and look at the date of the last modification listed at the top of this page. Should the new Privacy and Cookie Policy affect our processing activities based on your consent, we shall ask your consent again, provided we are legally bound to do so.

13. Cookie Policy

As is common practice, this website uses cookies. Cookies are small files that are downloaded to your computer to improve your experience on our website. This section describes what data the cookies gather, how we use cookies, and why we sometimes need to store them on your computer. Generation Leader uses cookies for different reasons. There are no industry standard options for disabling cookies without completely disabling the functionality and features of our website.

14. Account related cookies

At the moment you create an account, we will use cookies for managing the signup and login process. These types of cookies will usually be deleted when you log out, but in some cases, the cookies are used to remember your site preferences.

16. Third-party cookies

Generation Leader also uses cookies provided by trusted third-parties. Generation Leader uses Google Analytics for helping us to understand how you use our website and ways that we can improve your experience. These cookies may track things such as how long you spend on the website and the pages that you visit so we can continue to produce engaging content.

17. Disabling Cookies

You can avoid cookies on your computer by changing the settings in your browser, but disabling cookies will affect the functionality of our website. It is recommended that you do not disable cookies.

18. More Information

Generation Leader hopes this Policy has clarified your legal relationship with us regarding the processing of your personal data. If you still have questions, please email us at

This Privacy and Cookie Policy has been prepared based on the General Data Protection Regulation (2016/579) and multiple other legislations.

Website Terms of Use Generation Leader
Version: July 2020

1. Introduction

These Website Terms of Use (“Terms”) manage your visit to our Website on and form a legally binding document between you and Generation Leader Ltd, a United Kingdom company with its registered address 2 Jardine House, Bessborough Road, Harrow, England, HA1 3EX, and business registration number: 12495318.

You also may read our Privacy and Cookie Policy and our General Terms and Conditions. In the case of conflicting provisions, the Privacy and Cookie Policy and General Terms shall always prevail over these Website Terms of Use.

Any amendments to these Terms will be applicable once they are published on this Website. We recommend you to check this page regularly for the most recent version of these Terms In case you do not agree with the Terms we advise you to leave our Website.

2. Website access

You acknowledge and agree that we provide solely to Visitors the access to our Website and the use of all data and information published thereon. Generation Leader retains all right, title, and interest in and to the Website, software, and services we offer. All content remains our exclusive property. You do agree that the Website’s content may not be shared, distributed, or sold to any parties, and you must not reproduce, summarize or in any other form share the content on our Website.

We claim rights, including intellectual property rights, and you must refrain from violating those rights. From time to time, we may make requests as to which data and information you still have in your possession, and we may ask you to delete and remove such data and/or information in your possession directly from your systems.

3. Indemnification and disclaimer

You acknowledge and agree to indemnify, defend and hold Generation Leader harmless from any responsibility, liability, loss, and claim, including reasonable lawyers’ fees, arising from your access to and use of our Website and violation of these Terms.

Your use of our Website is at your own risk, and all information we provide is “as is”. We reject any representations or warranties of all kind regarding the Website, including but is not limited to, any express or statutory warranties, and any implied warranties. You acknowledge that our Website is not always reachable, error-free, or without interruptions.

4. Use of names, logos, and marks

We may use for non-commercial purposes names, logos, and marks from past and current business affiliates on our Website. If you find your company’s logo, name and/or mark on our this Website and you want to have it removed, please email us at

5. Severability Terms

If any part of these Terms is deemed to be invalid or unenforceable by a court of law, that part shall be limited in scope, and the rest remains fully enforceable and legally binding upon you.

6. Entire agreement and applicable law

This document constitutes all the provisions between Generation Leader and you as a visitor to our Website and its use. The internal laws of England and Wales shall apply to these Website Terms of Use. The competent civil court in London may hear any claim that may arise out of these Terms and the use of our Website.