Emotional Intelligence as a Leader Course
£995.00
Develop Emotional Intelligence and Strengthen Your Leadership in Healthcare
Flexible online training for healthcare professionals. Gain CMI recognition, CPD certification and develop the emotional intelligence skills needed to lead effectively in complex clinical environments.
Includes CMI membership, CPD certification and recognised leadership qualification
Overview
A Core Leadership Skill in Modern Healthcare
Emotional intelligence is essential for effective leadership in healthcare.
It enables you to manage pressure, communicate clearly, support teams and make better decisions in complex environments. These are critical skills for professionals progressing into leadership and senior roles.
Course Overview
- Duration: 6 weeks, start anytime
- Effort: 16 hours, self-paced
- Format: 22 expert-led video modules with optional reading
- Assessment: Multiple choice quizzes with instant results and unlimited retakes
- Award: 18 CPD credits and CMI Certificate of Recognition
- Accreditation: CMI and CPD certified
- Language: English
Build the Emotional Intelligence Skills Required for Leadership
Develop the emotional intelligence needed to lead effectively in modern healthcare environments and perform confidently under pressure.
- Lead individuals and teams with greater awareness and confidence
- Manage stress and pressure to optimise performance
- Improve decision making in complex situations
- Communicate clearly, including handling difficult conversations
- Strengthen critical thinking and leadership effectiveness
Content includes material from MIT Sloan Management Review and is delivered through a flexible online learning platform.
Designed for Healthcare Professionals Ready to Progress
This course is suitable for doctors, nurses, midwives, dentists and allied health professionals who want to strengthen their leadership capability and progress into senior roles.
What You Will Receive
- 18 CPD credits awarded by the CPD Certification Service
- CMI Certificate of Recognition
- One year Chartered Management Institute Affiliate membership
- Digital badge for LinkedIn and your CV
Recognised Certification That Strengthens Your Portfolio
You will receive official certificates that support appraisal, revalidation and career progression.
Additional Benefits
- Access to the CMI alumni network for 12 months
- Invitations to CMI networking and leadership events
Flexible, Online Learning Designed Around You
- Study anytime at your own pace
- Access on desktop, mobile or tablet
- Track your progress with instant feedback
- Optional deeper learning with additional resources
Start immediately and complete the course in as little as 6 weeks, with no need to take time away from your role.
CMI accredited leadership training designed to support career progression in healthcare
You May Be Able to Fund This Course Through Your NHS Study Budget
Many healthcare professionals use their NHS study budget to cover the cost of this course.
If the training supports your role, career progression or professional development, it may be approved.
The study budget can support:
- Courses aligned to your training or curriculum
- Preparation for postgraduate exams
- Additional training that supports your role and career development
We recommend discussing this with your educational supervisor or line manager.
Download our example study budget application letter to support your request.
Course Content
Simple, Flexible Learning That Fits Around Your Role
You will receive immediate access to all course content and can start learning straight away.
Study at your own pace and fit your learning around your clinical schedule. Most learners complete the course comfortably within 6 weeks, and many finish sooner.
Your progress is automatically tracked so you can see exactly what you have completed and stay on track throughout the programme.
Course curriculum
Leading by Developing People
Any leader is only as good as the people they lead, and it is the very rare leader whose team is comprised only of skilled experts at every position. For everyone else, employee development is key for effective leadership. Individual and team development must be a priority for you and your organisation when seeking a competitive edge in the marketplace.
In this course, you'll learn how to use motivational factors and actions for developing your team. You'll explore strategies for performance improvement, as well as how to set and maintain high standards. You'll also learn how to overcome common myths about development, and how to mitigate the challenges leaders face in developing people.
Leadership Insights on Critical Thinking
Although it might seem counterintuitive, a systematic approach to critical thinking facilitates the creative process that is so valuable to problem solving. Use these ideas to boost your skills and the skills of those around you.
Knowing When to Think Critically
We all have the ability to think critically, but we need to know when to apply that skill.
Developing Your Critical Thinking and Cognitive Flexibility
It often seems like the whole world is on information overload. Each day, we encounter massive amounts of new false, or dubious information, alongside a steady stream of data that may, or may not, be relevant to our needs. As a leader, your critical thinking skills are essential for deciding what is important and making the best decisions for your organisation.
This course will help you improve your critical thinking skills. You'll learn about the intake, investigate, and act stages of critical thinking, as well as how to use analytical techniques to assess information. Finally, you'll learn the advantages of keeping an open mind through cognitive flexibility.
Leading through Setting and Managing Priorities
All leaders have imposed limits–limits on time, limits on personnel, limits on budgets, limited resources. Faced with these limitations and the multiple goals leaders are still required to achieve, setting priorities is paramount to success.
In this course, you'll learn methods for establishing priorities that will allow you to meet organisational and team goals. You'll learn how to evaluate and adjust your own style regarding priority management principles, and how individual personalities and motivators can drive priorities. You'll also discover how to organize your time and manage disruptions to ensure you meet your goals and learn from the experience.
Managing Priorities
Complete, clear project lists get work out of people's heads, making it easier to set and manage priorities.
Leadership Insights on Leading with Values & Ethics
There is no ethics rulebook. That means leaders need to define expectations and values and consider the long-term impact of decisions. Most important, leaders must always put ethics before profits, even if it costs more in the short run.
The Collaborative Leader
In today's business world, working together is key to success. In this course, you'll learn how to lead collaboratively, improve collaboration in your team, and reach across boundaries to collaborate with internal and external stakeholders.
The Agile Leader
Even a small shift in direction can accelerate success. In this course, you will learn how to adopt a focused and flexible mindset; respond quickly with adaptive techniques; and empower others to reach the goal.
Disruptive Leadership
Make The Time You Need: Get Organised
If you want to manage your schedule and make your time count, you must be organized. But to stay organized, you need to check your progress. This mean developing schedule management skills. The stress and potential for mistakes grows when you don't spend time organizing your time.
In this course, you'll discover how schedule management can help you regain control of your time. You’ll learn how to leverage your personality to boost your productivity and explore techniques for dealing with time stealers. And you'll learn how to create practical to-do lists and keep them relevant and realistic.
Leadership Insights on Emotional Intelligence
High EQ is vital for today’s leaders. But what is it exactly, how does it affect your ability to lead others, and what can you do to improve your EQ? It’s time to get to know thy “self”!
Becoming an Emotionally Intelligent Leader
To successfully lead others requires building emotional intelligence. This skill, sometimes referred to as Emotional IQ, or EQ, is the ability to understand how and why people relate and react to situations the way they do.
In this course, you'll learn about emotional intelligence and the common characteristics shared by emotionally intelligent leaders. You will learn about the value of emotions and how they affect working relationships. You will also learn how to develop personal emotional intelligence skills like self-awareness and self-regulation. And you'll explore ways to build relational competencies like social awareness and social skills.
Managing in a Crisis
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes.
In this course, you’ll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.
Planning Crisis Communications
Crisis Management for Leaders
Crisis leaders must command action while showing compassion for team members who find it difficult to deal with the issues that surround security efforts.
Take a Deep Breath and Manage Your Stress
When you're constantly adding items to your never-ending to-do list, feeling overwhelmed at work and at home, and finding your health and relationships negatively impacted, you are likely experiencing stress. Stress is produced by your own feelings and reactions to certain external events, rather than by the events themselves. But while you may not always be able to control the external events causing your stress, by applying mindfulness techniques, you can control your reactions to them.
This course explains the physiological, behavioural, and psychological signs and symptoms of stress and where it can come from. It outlines strategies for maintaining work/life balance and managing stress. It also covers ways to change your responses to stress and make them more positive and how to use relaxation techniques and adopting mindfulness to help you focus.
Being a Mindful Leader
Overcome Emotional Feelings
Focus on your physical feelings to take power away from your emotional feelings.
Managing Pressure and Stress to Optimise Your Performance
People react to high pressure differently. Learning to cope with pressure and handling stress are very important, because you don’t want pressure to have a negative impact on your performance.
In this course, you'll learn about managing stress and pressure, situations that trigger pressure, and how pressure can become stress. You'll also look at how stress affects you emotionally and physically, and how to respond to it. And you'll also learn strategies for managing stress by ensuring you have the right attitude, taking control under pressure, and using performance management to cultivate a "success mentality." You can then optimize your own performance and prepare to cope with stressed colleagues.
Expert Insights on Managing Stress
Stress—you can’t live with it, but you can’t live without it. Find out what stress is, why you need it, and what happens when your mind and body succumb to it. By managing stress, you can take back control, adding joy to all that you do.
Emotional Intelligence and Effective Leadership
Helping Your Team Work
Fair and Just Decision Making
Implementing decisions efficiently and effectively means building buy-in and commitment from team members.
MIT Sloan Management Review on Setting and Managing Priorities
What parts of their company should executives prioritize? Where should they make changes to reflect those priorities?
In this collection of articles from MIT Sloan Management Review, you'll learn:
• the best ways for companies to design learning programs
• how sponsors influence the success of projects
• the most beneficial management styles
• a better form of time management
• why boards should focus more on growth oversight
Advances in Authentic and Ethical Leadership
The latest volume in the Research in Management series, co-edited by Linda L. Neider and Chester A. Schrieshiem, reports on “Advances in Authentic and Ethical Leadership.” The eight insightful chapters are contributed by national and international scholars spanning the fields of leadership, organisational behaviour, and research methodology. Among the areas discussed and linked to authentic and/or ethical leadership are mindfulness, decision making, the role of character, antecedents, substitutes for leadership, psychological capital, and a some of the “dark side” aspects associated with authenticity. Advances in Authentic and Ethical Leadership is a book that should be read by anyone currently or anyone considering doing research in the area.
Resilient Organisations: How to Survive, Thrive and Create Opportunities Through Crisis and Change
Using case studies, diagnostic tools and key actions and initiatives to develop and maintain organisational resilience, Resilient Organisations is essential reading for everyone tasked with developing strong organisations that can survive and thrive in crisis and change - from risk, resilience and business continuity professionals to leadership and management teams.
50 Activities For Managing Stress
Activities covered
• Understanding stress
• Types of stress
• Stress and performance
• Sources of stress
• Managing stress
Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
The Emotional Intelligence Pocketbook is your practical "how-to" guide for understanding yourself and those around you.
Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others
Offering essential skills for both life and work, Mindful Leadership shows how it's possible to successfully lead a team, an entire organisation—or just yourself.
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