Hybrid Management & Leadership Training for Hospitals and Ministries of Health
From £25 per learner/month
Award-winning, highly cost effective, certified leadership & management training for your organisation
Online and face to face learning for cohorts of between 50- 100,000 users. Available Globally.
World-leading content mapped to your vision, organisational objective and your competency framework. Full reporting transparency and engagement tracking.
Capability uplift at scale, in the most cost effective, impactful way possible
Beneficial for GMC or JCI compliance
Give your workforce access to world-leading MIT Sloan Management Review content. Stunning, award-winning learning platform available on all devices.
Overview
Attract, retain and inspire the best national and global talent with training that will make your hospital thrive
It’s essential that your investment is utilised effectively and achieves the desired impact. Our content is designed to be relatable and relevant, fostering active usage and engagement. We are dedicated to ensuring that you receive a strong return on your investment every day.
Our Programmes Are Designed to Elevate Your Organisation
- Strategically Aligned: Tailored to your organisation’s strategic objectives and competency framework, addressing your most pressing challenges.
- Customised Integration: Our platform seamlessly integrates with your Learning Management System (LMS) for a personalised experience.
- Cost-Effective Development: Enhance teams, departments, and the entire organisation with our innovative, budget-friendly platform.
- Prestigious Content: Provide your workforce with access to world-renowned content from MIT Sloan Management Review and Mayo Clinic.
- Recognised Excellence: Accredited by the Chartered Management Institute (CMI) and fully CPD certified.
- Flexible Learning: On-demand access via our platform and app, enabling continuous learning without the need for study leave.
- Globally Trusted: Created by NHS doctors and utilised by healthcare professionals worldwide.
- Hybrid Delivery: Combine face-to-face group sessions with clinical and leadership experts, supported by our advanced technology.
- Efficient Organisation: Save time and resources by uploading your own training materials directly to our platform.
- Accredited and Trusted: The only management and leadership courses in the world accredited by:
World leading content supported by cutting edge technology. Made for healthcare professionals.
Course Content
Content to inspire your workforce
What is the role of leader?
Building and Leading Successful teams
No one is an island, and this is particularly true in business. Success is dependent upon skilled, committed individuals coming together to achieve common goals. Building teams is essential to personal and organisational success. Whether your group is permanent or temporary, efficient and effective team leadership is essential.
In this course, you'll learn methods for team building and team leadership. You'll also learn strategies for avoiding and mitigating team dysfunction and conflict. Finally, you'll learn how successfully leading teams is integral in the modern marketplace.
Leading with Values and Ethics
Ethical leadership requires more than just being an ethical person. It requires modelling, embodying, and embracing characteristics such as honesty, integrity, and trust - while also fostering and encouraging positive ethics in those you lead. It sometimes means making hard decisions that still allow you to face yourself in the mirror every morning.
In this course, you'll learn about the different aspects of ethical leading. You'll learn how to communicate expectations for ethical behaviour in the workplace, and how your personal and professional values can guide you to make ethical decisions. You'll also learn how to handle common ethical problems and dilemmas and discover how to make ethics an ongoing part of your work culture.
Leadership Insights on Leading with Executive Presence
Leaders with executive presence can naturally engage and influence others. Discover what executive presence is, how to develop this essential skill, and why getting others to believe in you begins with believing in yourself.
Leadership Insights on Building & Leading Teams
Building and leading an often-disparate group of people is a formidable challenge, but done correctly, teams offer numerous advantages. Find out when and why you need teams, as well as how to develop teams that are highly effective.
Leadership Toolkit: Facilitating a Workshop
Successful leadership in today's business world requires a multitude of skills and competencies. Among them is the ability to manage diverse teams of individuals with different backgrounds, experiences and expertise. Facilitating effective workshops requires a delicate mix of didactic, proactive leadership and structured interaction that helps teams generate and debate creative, innovative ideas and build strategies for applying them to solve business problems and explore new business opportunities. Effective workshops allow the team to benefit from its members sharing their experiences and expertise.
In this course, you will learn specific techniques and strategies for facilitating a successful workshop, mitigating the challenges of diverse personalities and priorities, and keeping your business team focused and on-task through the use of guidance and structured activities.
Leadership Toolkit: Facilitating a Brainstorming Session
Successful leadership in today's business world requires a multitude of skills and competencies. Among them is the ability to manager diverse teams of individuals with different backgrounds, experiences and expertise. Facilitating effective brainstorming sessions allows leaders to harness their teams' creativity to generate a greater quantity and quality of ideas and strategies to spark innovation and provide a wide range of possible solutions to specific business problems. Successful brainstorming sessions provide creative grist for the strategic mill.
In this course, you will learn specific techniques and strategies for facilitating a successful brainstorming session. You'll also learn about leading your team through productive activities, handling diverse personalities and priorities, and keeping your business team focused and on-task without limiting ideas and innovation.
Leadership Toolkit: Running a Team Debrief
Successful leadership in today's business world requires a multitude of skills and competencies. Among them is the ability to manage diverse teams of individuals with different backgrounds, experiences and expertise. Running an effective team debrief helps business teams more fully understand both the positive outcomes and shortcomings of team events and what needs to be done to rectify missteps and make similar future events even more successful.
In this course, you will learn specific techniques and strategies for running a successful team debriefing while handling the challenges of diverse personalities and perspectives. You'll also learn how to keep your business team focused on improving processes, mitigating potential future risks, and finding solutions while avoiding the temptation of assigning blame or abdicating responsibility.
The Characteristics of an Accountable Leader
Leading through Shared Vision
A powerful vision, clearly articulated, motivates people to act and drives business results. In this course, you'll learn how to create and communicate a realistic and actionable vision that inspires commitment from people.
Evaluating Your Management Style
The Adaptive Leader: Be an Iceberg
When you're deep in a situation, you're an actor in a play. Step outside and watch the play. Turn it into learning. Shift your mindset. Imagine you're an iceberg. Look at yourself under the water. Then lower the water line so others can see you there and adapt with you.
The Collaborative Leader
In today's business world, working together is key to success. In this course, you'll learn how to lead collaboratively, improve collaboration in your team, and reach across boundaries to collaborate with internal and external stakeholders.
Leading through Problem Solving and Decision Making
The hallmark of leadership is being able to work through problems and make tough decisions using the skills and experience of your team. In this course, you'll learn how to use a three-stage approach to engage your team in this effort.
Leadership Insights on Leading Diversity
Diversity is good for business. It drives innovation and delivers results that create a competitive advantage. But to do all this, diversity has to be more than a compliance checklist. Leaders must put a premium on values and individuality.
Leadership Insights on Judgment and Decisiveness
Good decision making is about knowing which decision style to use, how to assess risk most effectively, and taking the path with the greatest value—and then communicating that decision the right way. Make decisions that make a difference!
Leading with Judgment and Decisiveness
Judgment and decisiveness enable leaders to make the right decisions, even when circumstances are challenging. In this course, you'll learn skills to help you make and execute decisions more effectively, by yourself and with your team.
Accountable Leadership
Accountability is about taking ownership of your own actions, behaviours, and decision-making. In today's large, often massive organisations, it can be tempting to pass the buck and duck responsibility. An accountable leader, on the other hand, is one that says and does what they say they will, ensuring accountability to their team and the organisation.
In this course, you'll learn about building accountability in your teams, demonstrating your own willingness to be accountable especially when things go wrong, and fostering an environment of accountability in those you work with.
Leadership Insights on Being Accountable
The accountable leader lets go of responsibility and delegates effectively. Learn about the five key levels of accountability, holding individuals accountable to the team, and overcoming obstacles to cultivate a culture of accountability.
Expert Insights on Networking & Building Relationships
There's a lot of talk about the significance of networking. And while we may think we know what it is and how to do it, there is an art to building and sustaining these important relationships. It's time to unleash your hidden talent.
Building Your Professional Network
When you're serious about advancing your career, you need to build strong professional relationships and maintain an effective network of contacts.
Whether it's for executive networking or general business networking, this course covers the essential communication and professional networking skills needed to establish a solid network. It includes strategies for building rapport with new contacts during networking opportunities and covers best practices for maintaining your network so that business contacts can help you achieve your career goals.
Leadership Insights on Networking with your Peers
Rome wasn't built in a day, nor by one person. To attain excellence, you need a network. Start by reaching out to people who are not like you and extend a sincere offer to help. Improve your networking skills with these essential tips.
Networking to Improve Leadership Effectiveness
It's not all about who you know, but some of it is. Just as having a strong team is key to leadership success, so is proper networking. As a leader, it's important to develop and maintain your own effective networks. It's also in your best interest to mentor and encourage your team as they develop their own.
In this course, you'll learn how professional networking can improve your effectiveness as a leader. You'll also learn how to assess your business networking efforts and utilize them to ensure they're working for you. Finally, you'll learn about the types of social skills needed for executive networking and how to establish a network identity and ensure its authenticity.
Empowering Employees
A truck driver on a Formula One team had an idea that led to their winning the French Grand Prix, despite obstacles that leaders first put in his way. We must recognise that every employee has huge potential. The leader's job is to unleash that potential.
MIT Sloan Management Review on New Leader Transitions
How do you transition into an effective leader? How do you overcome the struggles that come with change?
In this collection of articles, you'll learn:
• more about what it takes to become an effective leader
• the importance of collaboration
• the importance of lifelong learning
• how corporate culture will evolve
• what makes working remotely a viable option
• how to adjust a rapidly changing business landscape
All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence
The book that cracks the code on executive presence: what it is, why it matters, and how you can achieve it.
MIT Sloan Management Review on The Adaptive Leader
How do you lead your company in times of change? What can your company do to keep up with rapid technological advancements? Are you prepared for a digitized age, able to respond quickly and flexibly?
MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis
Executive Presence: The Art of Commanding Respect like a CEO, Second Edition
MIT Sloan Management Review on Leader as Motivator
The Accountable Leader: Developing Effective Leadership Through Managerial Accountability
From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership
Strategic Connections: The New Face of Networking in a Collaborative World
The Courage Way: Leading and Living with Integrity
Executive Presence: The Art of Commanding Respect Like a CEO
The importance of skillful communication
Leading across Cultures
Globalisation is a reality. Once, only explorers and world traveller needed to be culturally knowledgeable, but now most of us work with people from different cultural backgrounds. Our variations in attitudes, beliefs, and communication styles present daily challenges for business leaders charged with managing across cultures. Managing diversity is now a necessary skill.
In this course, you'll learn about leading diversity. You'll explore the dynamic nature of cultural intelligence (CQ) and how to grow it and use it to bridge cultural differences. You'll also discover techniques for motivating, influencing, and managing across cultures, and adapting your own leadership style. Finally, you'll learn about managing conflict across cultures by identifying and navigating cultural barriers and minefields.
Leadership Insights on Setting and Managing Priorities
Collecting a mass of priorities is easy, but what do you do with all of them? By being precise and pairing specific conditions with specific actions, you can achieve your goals. Make priorities a way of life to simplify your work—and life.
Expert Insights on Collaboration
We know collaboration is good for business, but what is good collaboration? It's part honesty, humility, reciprocity, and understanding, but most of all, it's everyone in an organisation working together to make everyone else a winner.
Becoming a Successful Collaborator
When organisations are recruiting, one of the top skills they look for in a candidate is their ability to collaborate. Today's hiring managers know that collaboration leads to improved problem-solving, increased productivity and promotes interconnected team members who share expertise and learn from one another. Defining collaboration is tricky because it means different things across industries, departments and roles. In this course you'll learn about the meaning of collaboration, the concept of teaming in collaboration, and best practices for being a good team member and for being a successful collaborator. You'll examine conflict management styles to determine which one is yours, and the impact on your team.
Leading with Judgment and Decisiveness
Judgment and decisiveness enable leaders to make the right decisions, even when circumstances are challenging. In this course, you'll learn skills to help you make and execute decisions more effectively, by yourself and with your team.
Managing Conflict across Cultures
Managing Conflict in High Performance Teams
Leadership Insights on Conflict Management
Don't let conflict create chaos! By learning to deal with different types of conflict, understanding the impact of personality, and using language to your advantage, you can take control—whether you are managing conflict or mixed up in it.
The Collaborative Leader
In today's business world, working together is key to success. In this course, you'll learn how to lead collaboratively, improve collaboration in your team, and reach across boundaries to collaborate with internal and external stakeholders.
Leadership Insights on Leading Across Cultures
As the playing field goes global, so must the coaches. Global games have different rules and players, and leaders who want the big win must adapt their approaches to relationships, communication, and even their own leadership style.
Leading Diversity
Diversity is a fact of life in the modern marketplace and workforce. In this course, you'll learn skills to help you manage and leverage diversity for the benefit of the organisation.
Encouraging Team Communication and Collaboration
Managing teams successfully involves ensuring that team members can communicate with you and with one another and that they will collaborate effectively as a team. To achieve this, clear channels of communication are required for both on-site and virtual teams.
In this course, you'll learn how to demonstrate team leadership by encouraging effective communication and overcoming communication problems. You'll explore strategies for encouraging team collaboration. Finally, you'll learn about tools and technologies that are commonly used for virtual teamwork and key considerations for establishing virtual communication guidelines.
Navigating Challenging Situations with Diplomacy and Tact
You'll likely face unpleasant situations or tasks at some point in your career. Communicating with diplomacy and tact in these situations can inspire confidence.
In this course, you'll learn to navigate difficult conversations and situations. You'll also learn how to communicate a difficult message effectively, write diplomatic and tactful e-mails, and handle angry and manipulative co-workers.
Facing Virtual Team Challenges
• A virtual team can face the same difficulties as other teams, but remote teamwork also has unique challenges.
• In this course, you'll learn about tactics for managing teams that blend onsite and offsite members across time zones and geography. You'll be introduced to team leadership strategies for overcoming internal conflicts and handling collaboration and communication challenges. Finally, you'll learn how to evaluate and adapt your management style and approach to working on a team that is virtual.
Leadership Insights on Problem Solving & Decision Making
Could you be a better decision maker? Absolutely. Better decisions result from a timely response, collaborative efforts, and an absence of emotions. Become an expert problem solver and start making smarter decisions today.
Leadership Insights on Leading through Disruption
The wave of disruption creates opportunities for those who can harness its power. Find out how to align commitments, encourage innovation, mobilize talent, and adapt as the tide rises. There's no better time to take advantage of disruption.
Leadership Insights on Leading through Motivation
The top motivators take their cues from neuroscience. Instead of barking orders, they assign meaningful work, model motivational behaviours, and offer rewards to deliver long-lasting results. Follow their lead with these motivational musts.
Leading Others through Conflict
Conflict is inevitable within any organisation, and successful leaders must know how to manage conflict. Resolving conflict doesn't have to be a negative force, and leaders can set the tone for conflict resolution, and how it's viewed by their teams.
In this course, you'll learn strategies for managing team conflict at both the group and individual levels. You'll also learn how to use conflict as a positive force that can lead to innovation and an openness toward looking at the business in new ways.
Cultivating Cross-functional Team Collaboration
Today's challenging business world demands that organisations move beyond traditional silos and toward broader, cross-functional collaboration. This means that organisations must adeptly utilize skills and creative ideas from functions across the organisation. And this requires effort and support from leadership. But in the end, it can maximize what an organisation can accomplish.
This course explores how to establish and cultivate true cross-functional team collaboration. In it, you'll learn about the characteristics and key benefits of effective cross-functional team collaboration. You'll also learn how to assess your team's cross-functional collaboration readiness using relevant software solutions. And you'll explore how to overcome potential barriers to achieve true cross-functional collaboration throughout your organisation.
Running a Team Debrief
After completing this video, you will be able to apply best practices to run a team debrief.
Leaders Have to Be Human
Attitudes toward customers and customer service have changed, requiring leadership styles to change as well.
Collaborating Beyond the Team
After completing this video, you will be able to recognise best practices for collaborating with stakeholders outside your team.
How the Power of Listening Can Reveal Your Team's Motivating Tensions
Listening is a high-leverage, high-impact skill that every individual can get better at. And yet, for all the benefits effective listening can bring to your career, it remains an underutilized skill.
Successful Time Management: How to be Organized, Productive and Get Things Done
Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships
Conflict Management
Committed Teams: Three Steps to Inspiring Passion and Performance
Building the Team Organisation: How to Open Minds, Resolve Conflict, and Ensure Cooperation
MIT Sloan Management Review on Problem Solving and Decision Making
Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done
MIT Sloan Management Review on Negotiation
5 Critical Conversations to Talent Development: Tips, Tools & Intelligence for Developing Talent
MIT Sloan Management Review on Developing People
MIT Sloan Management Review on Cross-Functional Collaboration
Opening Doors to Teamwork and Collaboration: 4 Keys That Change Everything
How to create and lead change
Contributing as a Virtual Team Member
Companies often opt to create virtual teams in place of on-site teams. This allows employees to work from home or remote locations. However, if not managed appropriately, remote working may cause breakdowns in communication, collaboration, and teamwork.
In this course, you'll learn how to develop the skills you need to show team leadership and be an effective member of a virtual team. You'll explore personal traits that are useful when working on a team remotely. You'll also learn strategies to stay connected with other team members, and ways to manage your time and overcome the challenges associated with managing teams remotely.
Leading Innovation
In our ever-changing business world, the successful organization is the one that innovates successfully – survival depends on it. Innovation leadership plays a pivotal role by developing and supporting a culture that is open to a creative, innovative mindset.
In this course, you'll learn the requirements for successful innovation and how to overcome obstacles to innovation. You'll also learn the characteristics of an innovation culture and how to establish a flexible innovation process that encourages creativity and innovative thinking in others.
Leading with Strategic Thinking
Charting the future in today's business environment requires leaders to think strategically like never before. Strategic thinking requires analysing opportunities and problems from a broad perspective, continually assessing your organization and industry, and applying your insights to achieve sustainable competitive advantage.
In this course, you'll learn the characteristics that distinguish leading with strategic thinking and the competencies required to do so. You'll learn how strategic management incorporates sound business strategy into your decision making, helping you meet your team's and organisation's goals.
Leadership Insights on Strategic Thinking
Thinking strategically is all about the big picture, not individual brushstrokes. Leaders need to ask lots of questions to gain the new perspectives that are so vital to developing successful strategies. To get it right, get out of the box!
Building and Leading Successful Teams
No one is an island, and this is particularly true in business. Success is dependent upon skilled, committed individuals coming together to achieve common goals. Building teams is essential to personal and organizational success. Whether your group is permanent or temporary, efficient and effective team leadership is essential.
In this course, you'll learn methods for team building and team leadership. You'll also learn strategies for avoiding and mitigating team dysfunction and conflict. Finally, you'll learn how successfully leading teams is integral in the modern marketplace.
Leadership Insights on Building & Leading Teams
Building and leading an often-disparate group of people is a formidable challenge, but done correctly, teams offer numerous advantages. Find out when and why you need teams, as well as how to develop teams that are highly effective.
Creating a Successful Business Execution Culture
Leaders must execute the strategies they help create. Without execution, a strategy is just an idea. In this course, you'll learn how to build and lead an "execution culture" that empowers employees to translate strategy into action.
How to Build Trust in a Team
The leader should embody credibility, reliability, intimacy and low self-orientation, and encourage a focus on others, collaboration, long-term relationships, and transparency. Comment on other's feelings; encourage them to speak up; be vulnerable yourself.
Leadership Insights on Leading Innovation
To lead innovation you need to first avoid the mistakes leaders make in innovation. Then you need to create a space for innovation—where debate and learning can foster creativity and people can join together to do the work that matters.
Leadership Insights on Leading a Culture of Execution
Are you ready to get the job done? If so, you need to first let it go! Leading a culture of execution starts with delegation. To develop high-performance teams, empower others, define project expectations, and create a level playing field.
Leadership Insights on Leading through Change
Businesses fail without change, so it makes sense to learn everything you can about leading through change—from planning for resistance to engaging teams to moving forward without losing day-to-day focus. You can make change possible.
Leading through the Challenge of Change
Things change. This is a truism in both personal and business life. Whether that change comes in the form of personnel, organizational hierarchy, or processes, change is inevitable in the workplace. Leading change requires successful leaders to have a process for managing change, whatever its source.
This course will help you undertake change management and set the stage for implementing change. It will provide strategies for overcoming resistance to change and steps to help lead your team through the change process.
Leadership Insights on Leading Collaboratively
Collaborative leadership requires reciprocity, humility, and modelling collaboration for team members. Discover tools leaders can use to foster collaboration.
Facilitating Sustainable Change
All organizations must go through some type of change in order to adapt to new market forces. Adapting to change, whether it involves new processes, strategies, or personnel, is never easy, but is a vital aspect of a company's long-term success and resilience.
In this course, you'll learn about key outputs of a change initiative, such as success factors that improve an organisation's flexibility and make it more resilient. You'll explore how to identify stakeholder groups needed when adapting to new processes, and the roles they play in changing operations. You'll also learn how to evaluate the three keys to sustainable change: discomfort, vision and proper skill level.
Disruptive Leadership
Learning to Think Strategically
Leading with Strategic Thinking: Four Ways Effective Leaders Gain Insight, Drive Change, and Get Results
Demystifying Strategic Thinking: Lessons from Leading CEOs
MIT Sloan Management Review on Building and Leading Teams
Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
Managing and Leading People through Organizational Change: The Theory and Practice of Sustaining Change through People
The Effective Change Manager's Handbook: Essential Guidance to the Change Management Body of Knowledge
Choosing to Change: An Alternative Understanding of Change Management
Why leaders should possess emotional intelligence
Leading by Developing People
Any leader is only as good as the people they lead, and it is the very rare leader whose team is comprised only of skilled experts at every position. For everyone else, employee development is key for effective leadership. Individual and team development must be a priority for you and your organisation when seeking a competitive edge in the marketplace.
In this course, you'll learn how to use motivational factors and actions for developing your team. You'll explore strategies for performance improvement, as well as how to set and maintain high standards. You'll also learn how to overcome common myths about development, and how to mitigate the challenges leaders face in developing people.
Leadership Insights on Critical Thinking
Although it might seem counterintuitive, a systematic approach to critical thinking facilitates the creative process that is so valuable to problem solving. Use these ideas to boost your skills and the skills of those around you.
Knowing When to Think Critically
We all have the ability to think critically, but we need to know when to apply that skill.
Developing Your Critical Thinking and Cognitive Flexibility
It often seems like the whole world is on information overload. Each day, we encounter massive amounts of new false, or dubious information, alongside a steady stream of data that may, or may not, be relevant to our needs. As a leader, your critical thinking skills are essential for deciding what is important and making the best decisions for your organisation.
This course will help you improve your critical thinking skills. You'll learn about the intake, investigate, and act stages of critical thinking, as well as how to use analytical techniques to assess information. Finally, you'll learn the advantages of keeping an open mind through cognitive flexibility.
Leading through Setting and Managing Priorities
All leaders have imposed limits–limits on time, limits on personnel, limits on budgets, limited resources. Faced with these limitations and the multiple goals leaders are still required to achieve, setting priorities is paramount to success.
In this course, you'll learn methods for establishing priorities that will allow you to meet organisational and team goals. You'll learn how to evaluate and adjust your own style regarding priority management principles, and how individual personalities and motivators can drive priorities. You'll also discover how to organize your time and manage disruptions to ensure you meet your goals and learn from the experience.
Managing Priorities
Complete, clear project lists get work out of people's heads, making it easier to set and manage priorities.
Leadership Insights on Leading with Values & Ethics
There is no ethics rulebook. That means leaders need to define expectations and values and consider the long-term impact of decisions. Most important, leaders must always put ethics before profits, even if it costs more in the short run.
The Collaborative Leader
In today's business world, working together is key to success. In this course, you'll learn how to lead collaboratively, improve collaboration in your team, and reach across boundaries to collaborate with internal and external stakeholders.
The Agile Leader
Even a small shift in direction can accelerate success. In this course, you will learn how to adopt a focused and flexible mindset; respond quickly with adaptive techniques; and empower others to reach the goal.
Disruptive Leadership
Make The Time You Need: Get Organised
If you want to manage your schedule and make your time count, you must be organized. But to stay organized, you need to check your progress. This mean developing schedule management skills. The stress and potential for mistakes grows when you don't spend time organizing your time.
In this course, you'll discover how schedule management can help you regain control of your time. You'll learn how to leverage your personality to boost your productivity and explore techniques for dealing with time stealers. And you'll learn how to create practical to-do lists and keep them relevant and realistic.
Leadership Insights on Emotional Intelligence
High EQ is vital for today's leaders. But what is it exactly, how does it affect your ability to lead others, and what can you do to improve your EQ? It's time to get to know thy “self”!
Becoming an Emotionally Intelligent Leader
To successfully lead others requires building emotional intelligence. This skill, sometimes referred to as Emotional IQ, or EQ, is the ability to understand how and why people relate and react to situations the way they do.
In this course, you'll learn about emotional intelligence and the common characteristics shared by emotionally intelligent leaders. You will learn about the value of emotions and how they affect working relationships. You will also learn how to develop personal emotional intelligence skills like self-awareness and self-regulation. And you'll explore ways to build relational competencies like social awareness and social skills.
Managing in a Crisis
Effective business leadership is never more needed than during the difficult times of a company crisis. The way you handle tough conversations or deliver a difficult message can make or break the situation. It's essential to have crisis management strategies to improve outcomes.
In this course, you'll discover ways of managing in a crisis, including how to manage difficult conversations and crisis communications.
Planning Crisis Communications
Crisis Management for Leaders
Crisis leaders must command action while showing compassion for team members who find it difficult to deal with the issues that surround security efforts.
Take a Deep Breath and Manage Your Stress
When you're constantly adding items to your never-ending to-do list, feeling overwhelmed at work and at home, and finding your health and relationships negatively impacted, you are likely experiencing stress. Stress is produced by your own feelings and reactions to certain external events, rather than by the events themselves. But while you may not always be able to control the external events causing your stress, by applying mindfulness techniques, you can control your reactions to them.
This course explains the physiological, behavioural, and psychological signs and symptoms of stress and where it can come from. It outlines strategies for maintaining work/life balance and managing stress. It also covers ways to change your responses to stress and make them more positive and how to use relaxation techniques and adopting mindfulness to help you focus.
Being a Mindful Leader
Overcome Emotional Feelings
Focus on your physical feelings to take power away from your emotional feelings.
Managing Pressure and Stress to Optimise Your Performance
People react to high pressure differently. Learning to cope with pressure and handling stress are very important, because you don't want pressure to have a negative impact on your performance.
In this course, you'll learn about managing stress and pressure, situations that trigger pressure, and how pressure can become stress. You'll also look at how stress affects you emotionally and physically, and how to respond to it. And you'll also learn strategies for managing stress by ensuring you have the right attitude, taking control under pressure, and using performance management to cultivate a "success mentality." You can then optimize your own performance and prepare to cope with stressed colleagues.
Expert Insights on Managing Stress
Stress—you can't live with it, but you can't live without it. Find out what stress is, why you need it, and what happens when your mind and body succumb to it. By managing stress, you can take back control, adding joy to all that you do.
Emotional Intelligence and Effective Leadership
Helping Your Team Work
Fair and Just Decision Making
Implementing decisions efficiently and effectively means building buy-in and commitment from team members.
MIT Sloan Management Review on Setting and Managing Priorities
What parts of their company should executives prioritize? Where should they make changes to reflect those priorities?
In this collection of articles from MIT Sloan Management Review, you'll learn:
• the best ways for companies to design learning programs
• how sponsors influence the success of projects
• the most beneficial management styles
• a better form of time management
• why boards should focus more on growth oversight
Advances in Authentic and Ethical Leadership
The latest volume in the Research in Management series, co-edited by Linda L. Neider and Chester A. Schrieshiem, reports on “Advances in Authentic and Ethical Leadership.” The eight insightful chapters are contributed by national and international scholars spanning the fields of leadership, organisational behaviour, and research methodology. Among the areas discussed and linked to authentic and/or ethical leadership are mindfulness, decision making, the role of character, antecedents, substitutes for leadership, psychological capital, and a some of the “dark side” aspects associated with authenticity. Advances in Authentic and Ethical Leadership is a book that should be read by anyone currently or anyone considering doing research in the area.
Resilient Organisations: How to Survive, Thrive and Create Opportunities Through Crisis and Change
Using case studies, diagnostic tools and key actions and initiatives to develop and maintain organisational resilience, Resilient Organisations is essential reading for everyone tasked with developing strong organisations that can survive and thrive in crisis and change - from risk, resilience and business continuity professionals to leadership and management teams.
50 Activities For Managing Stress
Activities covered
• Understanding stress
• Types of stress
• Stress and performance
• Sources of stress
• Managing stress
Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
The Emotional Intelligence Pocketbook is your practical "how-to" guide for understanding yourself and those around you.
Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others
Offering essential skills for both life and work, Mindful Leadership shows how it's possible to successfully lead a team, an entire organisation—or just yourself.
The significance of coaching in your career
Developing Successful Coaching Relationships
In a perfect business world, all employees would be ideally suited to their jobs, with skills and aptitudes fully aligned to their roles. In the real world, however, successful leadership requires coaching and mentoring. Leaders must foster a culture conducive to coaching and be capable themselves of stepping into a coaching role when it's called for.
In this course, you'll learn coaching techniques for building dynamic and purposeful coaching relationships. You'll learn some coaching principles that will guide you in helping your team members exceed their preconceived limitations and reach their full potential.
Working on Shared Goals through Teaming
After completing this video, you will be able to identify the characteristics of teaming
Initiating a Coaching Relationship
Coaches Build Self-Confidence
Great coaches build self-assurance in the people they coach, so they have the confidence to tackle new challenges. As an example, Jay Conger tells how he taught his daughter to visualize a small change that helped her avoid belly flops while diving into a pool.
Be a Better Coach
Coaching a reluctant employee takes a little more patience and effort.
Coaching Team Members
When someone come to you for coaching, ask them for several solution options, invite them to consider the pros and cons of each option, then brainstorm the best option with them. Don't rush to the first solution. Step back. Ask what outcome you are trying to achieve.
Leading by Developing People
Any leader is only as good as the people they lead, and it is the very rare leader whose team is comprised only of skilled experts at every position. For everyone else, employee development is key for effective leadership. Individual and team development must be a priority for you and your organisation when seeking a competitive edge in the marketplace.
In this course, you'll learn how to use motivational factors and actions for developing your team. You'll explore strategies for performance improvement, as well as how to set and maintain high standards. You'll also learn how to overcome common myths about development, and how to mitigate the challenges leaders face in developing people.
Delivering Results While Developing People
Meetings provide a forum not only for sharing information but also for developing talent.
How to Increase Engagement
About 70 percent of American workers are not engaged. To increase engagement, create an attractive work environment, connect workers with the purpose, and try to make the work fun. Allison describes a competition to encourage hand washing in a hospital.
Leadership Insights on Coaching
Like a physical trainer, good coaches don't do the heavy lifting for others. Instead, they ask questions, assist in setting up action plans, and most importantly, build skills and self-confidence—even in the most reluctant of employees.
Leadership Insights on Developing Women Leaders
Barriers to leadership often affect women more than men. With these insights on likability versus competence, biases that favour males, networking, and self-limiting mindsets, women can overcome external and internal barriers to advancement.
Leadership Insights on Leading Collaboratively
Collaborative leadership requires reciprocity, humility and modelling collaboration for team members. Discover tools leaders can use to foster collaboration.
Creating a Vision
Becoming A More Effective Delegator
You don't get better by delegating more—you get better by delegating more effectively. That means talking with employees about their responsibilities and yours.
MIT Sloan Management Review on Leader as Coach Special Collection
How do you manage being a leader and a coach at the same time? Do you possess the necessary abilities to lead and develop employees?
In this collection of articles, you'll learn:
• how to approach employee development
• how to rediscover the importance of an annual performance review
• why it's important for leaders to encourage creativity in their people
• how to use data to discover leadership potential
• what to do when jobs become commodities
• how to put together a team to advise you
• how to use sports analytics in business
Anytime Coaching: Unleashing Employee Performance, Second Edition
Whether you lead a cross-functional team on a short-term project or formally manage large groups of people on a daily basis, Anytime Coaching will help you improve performance and achieve results.
Coaching and Mentoring: Practical Techniques for Developing Learning and Performance, Third Edition
Over the last 15 years, Coaching and Mentoring has become the go-to guide for anyone looking to develop their coaching and mentoring skills at individual, team, or organisational level. Clear and accessible, it uses practical tools and best practice to demonstrate how to relate theoretical models to specific situations to gain real benefits. It provides strategies that can be applied to any situation, including life coaching, business coaching and community mentoring.
The Extraordinary Coach: How the Best Leaders Help Others Grow
The Extraordinary Coach equips you with the tools necessary to inspire others to reach for excellence and expand their horizons in ways they wouldn't have thought possible. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
Leading the Unleadable reveals how to use exceptional leadership to deal with difficult personalities and challenges to create a more productive workplace. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
100 Ways to Motivate Others: How Great Leaders Can Produce Insane Results without Driving People Crazy, Third Edition
This new edition includes fresh insights into communication and rapid decision-making, the importance of personal self-leadership and physical energy, and exciting new methods for enrolling clients and selling to customers in service-oriented ways that leave behind the old paradigm of manipulation and persuasion. The authors will help you learn:
• How to slow down and enjoy a new level of focus.
• How to build on your peoples' strengths.
• A simple and creative way to hold people accountable.
• How to enjoy cultivating the art of supportive confrontation.
Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done
When it comes to leading, there is a critical difference between communicating as a boss and communicating as a bully. Celebrated communicator Dianna Booher explains why a leader's success depends on knowing how to communicate strategically with audiences in an organisation at their level of interest and relevancy.
50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People, Third Edition
50 Top Tools for Coaching provides you with everything you need to know to motivate and guide others towards success. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
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